Last updated: 5 November 2026 · Lees dit beleid in het Nederlands
This privacy policy explains which personal data we process when you visit our web shop, create an account, place an order or contact us; why we do so; who we share data with; how long we keep it; and what your rights are. It follows the General Data Protection Regulation (GDPR) and the Dutch Telecommunications Act. If this English version and the Dutch version differ, the Dutch version prevails.
1. Who is responsible for your data
Azoth Gaming (www.azothgaming.nl) is a trade name of Beta Computer B.V., the controller within the meaning of the GDPR.
Beta Computer B.V.
Keienbergweg 47, 1101 EX Amsterdam, the Netherlands
Chamber of Commerce (KvK) number: 90497767
VAT number: NL865336714B01
E-mail: info@azothgaming.nl
Telephone: +31 85 066 28 97 (working days 08:30–17:30 CET)
We have not appointed a data protection officer, as this is not required for our organisation. For any privacy question, please use the e-mail address above.
2. What data we process, why, and for how long
Below you can see, for each purpose, which data we use, the legal basis under Article 6 GDPR, and how long we keep the data.
Creating and managing your account
Data: Name, e-mail address, password (stored only in encrypted form), addresses, telephone number
Legal basis: Performance of a contract
Retention: As long as your account exists. You can have your account deleted at any time.
Signing in with Google or Facebook (if you choose to)
Data: Name, e-mail address and the account ID that Google or Facebook passes to us (a profile picture is not stored)
Legal basis: Performance of a contract
Retention: As long as the link exists. You can remove the link in My account.
Deleting your Facebook data: if you remove Azoth Gaming in Facebook under Settings & privacy > Settings > Apps and websites and ask for your data to be deleted, we receive that request automatically and process it straight away. The Facebook link and the data we received from Facebook are deleted. If your account was created with Facebook and has no orders, the whole account is deleted. If you have orders, your account and orders are kept because of our statutory retention obligation, and only the Facebook link is removed. Facebook shows you a confirmation code and a link to the status of your request.
Processing orders, delivery, returns, withdrawal and warranty
Data: Name, billing and delivery address, e-mail address, telephone number, products ordered, order and payment status, correspondence about the order, the IP address from which you placed the order (it is also printed in the contract you receive)
Legal basis: Performance of a contract; legal obligation (accounting records); for the IP address: legitimate interest (proof of how the contract was concluded and fraud prevention)
Retention: 7 years after the end of the financial year (Dutch tax retention obligation, Art. 52 AWR)
Payments
Data: Payment method chosen, transaction reference, payment status. Your card or bank details are processed by the payment provider; we do not see or store them.
Legal basis: Performance of a contract; legitimate interest (fraud prevention)
Retention: 7 years (tax retention obligation)
Business customers: VAT number check
Data: Company name and VAT number, checked against the European Commission’s VIES system
Legal basis: Legal obligation (correct application of VAT)
Retention: 7 years (tax retention obligation)
Customer service by e-mail, telephone and live chat
Data: Name, contact details, content of your question; for the live chat also your IP address, browser and approximate location
Legal basis: Performance of a contract; legitimate interest (answering your question)
Retention: 2 years after the matter is closed, unless the correspondence belongs to an order (then 7 years)
Newsletter
Data: E-mail address, name (if provided) and whether you open an e-mail or click a link
Legal basis: Consent. If you are already a customer, we may send you messages about similar products under Art. 11.7(3) of the Dutch Telecommunications Act; you can unsubscribe in every e-mail.
Retention: Until you unsubscribe. After that we keep only your e-mail address on a suppression list so that you receive no further e-mails.
Back-in-stock notification
Data: E-mail address and the selected product
Legal basis: Consent (you request the notification)
Retention: Until the notification has been sent or you unsubscribe
Product reviews and questions
Data: The name you give with your review (publicly visible), your e-mail address (not visible), the content, and whether you bought the product from us
Legal basis: Legitimate interest (informing other customers)
Retention: As long as the review is online. We remove it on request.
Wishlist
Data: The products you add to your wishlist, linked to your account
Legal basis: Performance of a contract
Retention: As long as your account exists or until you remove the products
Security and abuse prevention
Data: IP address, browser and device characteristics, login attempts. On the login, registration and checkout pages, Cloudflare Turnstile checks that you are human.
Legal basis: Legitimate interest (security of the website and your account)
Retention: As short as security requires
Statistics (Google Analytics)
Data: Pseudonymous visitor ID, pages viewed, device and browser data, approximate location, purchases
Legal basis: Consent
Retention: 14 months
Advertising and remarketing (Google Ads, Meta, TikTok)
Data: Cookie IDs, products and pages viewed, purchases. Through Meta’s Conversions API we also send hashed contact details when you make a purchase.
Legal basis: Consent
Retention: see our cookie policy
The data needed to place an order (name, address, e-mail address and the details needed for payment) is required; without it we cannot fulfil your order. All other data is voluntary.
3. Cookies and similar technologies
We always place the cookies needed for the shop to work, such as your shopping cart, your login status and your cookie choice. We place cookies for statistics and advertising only with your consent. Without consent, Google receives through Consent Mode only a limited signal without a cookie ID. The live chat loads only when you click the chat button, and the map on our contact page only when you click the button that loads it (Kaart laden). We keep your choice in your browser for 182 days and then ask again. As proof of your choice we record the date, your choice, the page on which you made it, a shortened IP address, the country and your browser type, and keep that proof for 212 days after your last choice (the 182 days your choice is valid, plus 30 days), after which it is deleted automatically.
You can change or withdraw your choice at any time in the cookie settings. Our cookie policy lists exactly which cookies we use.
4. Who we share your data with
We do not sell your data. We share it only with the parties below, and only as far as the stated purpose requires. We have a data processing agreement with each processor; they may use your data only on our instructions.
Processors (acting on our behalf)
- Convesio: website hosting (servers in the Netherlands)
- Cloudflare: security, Turnstile checks and fast delivery of the website
- Amazon Web Services (Ireland): sending our e-mails
- Microsoft: our business e-mail (receiving your e-mails)
- tawk.to: the live chat on our website
- Google (Google Analytics): website statistics
Parties that process your data under their own responsibility
- Stripe: handling of all payments by credit card, iDEAL | Wero, Bancontact, EPS, Klarna, Link, Apple Pay and Google Pay, including fraud screening. If you choose Stripe Link, Stripe stores your payment details for later use under your own Link account.
- Klarna: if you pay with Klarna, Klarna assesses your identity and creditworthiness itself.
- Your bank: for payment by bank transfer
- PostNL: delivery in the Netherlands; DHL: delivery abroad. They receive your name, delivery address and, for delivery notifications, your e-mail address and telephone number.
- Google (Google Ads and Merchant Center), Meta (Facebook and Instagram) and TikTok: advertising and measuring it, only with your consent. For the data collected through the Meta pixel we are jointly responsible with Meta Platforms Ireland Ltd.; Meta is your point of contact for what Meta does with the data afterwards.
- Google and Meta: if you sign in with Google or Facebook, we receive data from them (see above). We never post anything on your behalf.
- Google (Google Maps): the map on our contact page. Only when you click the button that loads it (Kaart laden) does Google receive your IP address and may it place cookies.
- Public authorities, such as the Dutch Tax Administration, where we are legally required to share data
5. Transfers outside the European Economic Area
Some of the parties named above (Google, Meta, Microsoft, Amazon Web Services, Cloudflare, Stripe, TikTok and tawk.to) are established in, or use servers in, countries outside the EEA, including the United States. We allow this only with appropriate safeguards: an adequacy decision of the European Commission (for the United States, the EU-US Data Privacy Framework, where the recipient is certified under it) or the European Commission’s standard contractual clauses. You can ask us for a copy of these safeguards.
6. Automated decision-making
We do not ourselves take decisions about you based solely on automated processing. When you pay, Stripe automatically screens for fraud, and when you pay with Klarna, Klarna automatically assesses your creditworthiness. If a payment is refused as a result, you can contact us, or Klarna directly, and ask for human intervention.
7. Your rights
You have the right to:
- access your data;
- have inaccurate data corrected;
- have your data erased, except data we are legally required to keep, such as invoices;
- have the processing restricted;
- receive your data in a common digital format, or have it transferred to another party;
- object to processing based on legitimate interest, and always to direct marketing;
- withdraw your consent at any time, without affecting the processing that took place before.
You can view and change much of your data yourself in My account. For any other request, e-mail info@azothgaming.nl. We respond within one month. For complex requests this period may be extended by two months; if so, we will tell you within the first month. To make sure nobody else requests your data, we may ask you to send your request from the e-mail address we have on file.
Not satisfied with how we handle your data? Please tell us first. You always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or with the supervisory authority in the country where you live.
8. Security
We take appropriate technical and organisational measures to protect your data. All connections to our website are encrypted (HTTPS). Passwords are stored only in encrypted form. Only staff who need the data for their work have access, and they sign in with two-step verification. We make regular backups and keep our software up to date.
If something goes wrong with your data (a data breach), we report it to the Dutch Data Protection Authority within 72 hours, unless the breach is unlikely to pose a risk to you. If the breach poses a high risk to you, we also inform you directly as soon as possible.
9. Children
Our web shop is not intended for children under 16. If you are under 16, please ask a parent or guardian to place the order for you.
10. Changes
We update this privacy policy when our services or the law change. The date at the top shows when it was last changed. For important changes, we inform customers with an account by e-mail.
